ISO 9001:2015 Auditor/Lead Auditor training course teaches students the principles, processes, and techniques used for the assessment of and management of the 8 Principles of Quality Management and Quality Management System; and their significance for QMS lead auditors.
This five-day intensive course enables participants to develop the necessary expertise to audit a Quality Management System (QMS) based on ISO 9001 and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire the necessary knowledge and skills to proficiently plan and perform internal and external audits in compliance with ISO 19011;the certification process according to ISO 17021. Based on practical exercises, the participant will develop the skills (mastering audit techniques) and competencies (managing audit teams and audit program, communicating with customers, conflict resolution, etc.) necessary to efficiently conduct an audit .
ISO 9001:2015 Auditor/ Lead Auditor Course Learning objectives
- To acquire the expertise to perform an ISO9001 internal audit following ISO 19011 guidelines
- To acquire the expertise to perform an ISO9001 certification audit following ISO 19011 guidelines and ISO 17021 specifications
- To acquire the necessary expertise to manage a QMS audit team
- To understand the operation of an ISO 9001 conformant Quality Management System
- To understand the relationship between a Quality Management System and compliance with the requirements of different stakeholders of the organization
- To improve the ability to analyze the internal and external environment of an organization, and audit decision-making in the context of a QMS
The program builds staff confidence in drafting winning strategy.
Bankole SamuelLafarge Cement Wapco Nig. Plc Internal Audit
The program is more innovative and stands the test of time.
Sunday ArimoroLafarge Cemnt Internal Auditor
This is a modern approach to doing things right. It enhances uniformity in the way we all would perceive and conceive projects.
Akano ShadrachMTN Nigeria, Customer Care Officer
I have already recommended the program to two individuals and I am willing to do more myself.
Nwachukwu EmmanuelGlobacom Ltd O & M Officer
I would really recommend this program to any one because it is impactful, practical, insightful, and delivery is good.