LEADING SERVICE QUALITY TRAINING

LEADING SERVICE QUALITY TRAINING: Achieve strategic goals and results through best practices. In this course, you’ll use a system to define quality initiatives based on the five key areas that senior leaders care about the most. Leverage these five areas to demonstrate the clear value of quality systems to organizational leaders.

LEADING SERVICE QUALITY TRAINING
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LEADING SERVICE QUALITY TRAINING COURSE OVERVIEW

LEADING SERVICE QUALITY TRAINING: Achieve strategic goals and results through best practices. In this course, you’ll use a system to define quality initiatives based on the five key areas that senior leaders care about the most. Leverage these five areas to demonstrate the clear value of quality systems to organizational leaders.

You achieve strategic organizational goals and results through quality best practices. You’ll learn how to communicate this relationship to senior leaders who are not immersed in the quality profession and take the concepts of ROI, management relations, and effective communication to the next level.Read More

LEADING SERVICE QUALITY TRAINING Key Features

Benefits

KEY FEATURES

KEY FEATURES

PERSONAL IMPACT

ORGANIZATIONAL IMPACT

Course Outlines

  1. Research findings
  2. Pitfalls to avoid
  3. Hot points to hit
  4. Language to use
  1. What are core competencies?
  2. Where to get the information internally
  3. Use of benchmarking to define strategic goals for quality
  4. Developing “importance” factors for the value proposition
  1. Overview
  2. Review of each focus area with a mini-case example
    1. Calculating ROI & Net Present Value (NPV)
    2. Scenario 1: Case application to learn the proposed tools & templates
    3. Scenario 2: Assess the strengths and Opportunities for Improvement (OFIs) of the case presented
  1. Summary of key points
  2. Setting personal goals to apply course

Course Schedules

Course Name
Duration
Course Date
Location
Delivery Method
Course Fee
REGISTER

LEADING SERVICE QUALITY TRAINING

2 DAYS

FEBRUARY 9TH-10TH

IKEJA WEEKDAY

CLASSROOM/VIRTUAL

N180,000/N170,000

ENROLL NOW

LEADING SERVICE QUALITY TRAINING

2 DAYS

JUNE 14TH-15TH

IKEJA WEEKDAY

CLASSROOM/VIRTUAL

N180,000/N170,000

ENROLL NOW

LEADING SERVICE QUALITY TRAINING

2 DAYS

AUGUST 2ND-3RD

IKEJA WEEKDAY

CLASSROOM/VIRTUAL

N180,000/N170,000

ENROLL NOW

LEADING SERVICE QUALITY TRAINING

2 DAYS

NOVEMBER 29TH-30TH

IKEJA WEEKDAY

CLASSROOM/VIRTUAL

N180,OOO/N170,000

ENROLL NOW

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Training Options

Classroom Trainings

N180,000

  • Interactive,excitingly serious action oriented learning methodology
  • Classroom training by top instructors and practitioners

Live Online Virtual Training

N170,000

  • 90 days of flexible access to online classes
  • Live, online classroom training by top instructors and practitioners

Corporate Trainings

Customized to your team learning needs and organizational goals

  • Customized learning delivery model (digital material and/or instructor-led)
  • Flexible pricing options
  • Enterprise grade Learning Management System (LMS)
  • Enterprise dashboards for individuals and teams
  • 24×7 learner assistance and support

See WHAT OUR CUSTOMER SAYS

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PMP Certification Training.

Examination and Certification

Quality managers, consultants, operations managers, Lean Six Sigma Green and Black Belts, and ISO champions should attend this training.

  • Exam Type: Closed book, Multiple choice, multiple responses, matching, hotspot, etc.
  • No Of Questions: 180 questions per paper, 175 scored
  • Exam duration: 230 Minutes
  • Result: The passing score is determined through psychometric analysis

Now it’s time to make the commitment to prepare for — and pass — the exam. Carving out time and securing the proper materials to study requires discipline and focus. As a project professional, you’ve got what it takes.

Pad Your Schedule

 

Visit the Test Center in advance so you can:

  • Know precisely how to get there.
  • Find the room immediately on test day.

Test-day tip: Arrive 30 minutes early so you have time to relax before you start the exam.

Or, you can take your Exam online.

 

Know Your Limits

 

230 Minutes – Time Allotted for Exam Completion

  • Two 10-minute breaks for computer-based tests. No scheduled breaks for the paper-based exam.
 

Prove It’s You

 

Make sure your ID is:

  • Valid
  • Government-issued

And It Includes:

  • Your photo
  • Your signature
 

Stuff You Don’t Need

 

Calculators

  • Built into computer-based tests

Scratch Paper and Pencils or Erasable Boards and Markers

  • Provided by test administrators
 

Results – Just Like That

 

Computer-Based Testing

  • You’ll find out if you passed before you leave. 
 

Why JK Michaels

You will gain practical,useful and impactful skills from our experienced faculties.

CONSULTANTS: Our consultants are Practical, Professional,Experienced, Licensed & Effective personnel with minimum experience of over 25years.
CONSULTANT RATING: 96% of our training consultants scored A+ rating from our customers in 2020

JK Michaels joins the prestigious group of organizations approved by Project management institute USA,American Academy of Project Management (USA),Scrum Study institute USA, to provide world class Effective project management training; After a rigorous audit of our curriculum design, delivery, facilitators, and content of our courses.

We are also accredited by government as a management training and consulting firm.In addition to other international institutes including :International institute of Business analysis(IIBA);(APMG)Association of Project Management Group;International institute of Six Sigma Certification;Peoplecert,Clover Health and Safety,Nebosh,Pregen Business School Atlanta,Simplilearn;International institute of Supply Chain Management (UK).
JK Michaels is in alignment with International Standard in Quality and Safety

We are committed on delivering on our customers trust.

CUSTOMER RATING: 95% of our customers rated JK Michaels program excellent and of great value compared to what they pay.
REFERRALS: 95% of our business comes from referrals.
TRUST: Our customer retention rate is 95%.
TRACK RECORD: In year 2019, 96.4% of our customers rated JK Michaels as EXCELLENT.

Excitingly different, action learning system focused on improving talents & impacting bottom-line results.

JK MICHAELS LEARNING SYSTEM™ : Practical Action Learning + fun + intellectual intensity = Uncommon Performance
JK MICHAELS CONSULTING SYSTEM™ : Excellent project +process +People + Technology = Uncommon Performance .
CONDUCIVE LEARNING ENVIRONMENT: 99% of our customers rate our facility conducive serene and secure with unmatched technology, gourmet lunch, free refreshment, and WIFI.

After undergoing our training, our customers reported a minimum of 35% boost in their productivity,70% of them get promoted to a higher level at work, 98.5 % pass professional exam at their first sitting and 100% get to network and share experience with employers and top management.

We promise to support you until you succeed.

COURTESY: You are assured of a courteous and friendly customer service that will work with you until you succeed.
RESPONSIVENESS: We guarantee that your enquiries will be responded to, in three minutes.

Extensive topical resources, white paper, articles.

 

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