ADVANCED CONFLICT RESOLUTION TRAINING

ADVANCE CONFLICT RESOLUTION TRAINING: Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame.

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ADVANCED CONFLICT RESOLUTION TRAINING COURSE OVERVIEW

ADVANCE CONFLICT RESOLUTION TRAINING: Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. If left unchecked or not resolved it can lead to lost production, absences, attrition, and even lawsuits.Read More

ADVANCED CONFLICT RESOLUTION Training Key Features

Benefits

KEY FEATURES

KEY FEATURES

PERSONAL IMPACT

ORGANIZATIONAL IMPACT

Course Outlines

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • What is Conflict?
  • What is Conflict Resolution?
  • Understanding the Conflict Resolution Process
  •  
  • Collaborating
  • Competing
  • Compromising
  • Accommodating
  • Avoiding
  • Neutralizing Emotions
  • Setting Ground Rules
  • Choosing the Time and Place
  • What do I Want?
  • What Do They Want?
  • What Do We Want?
  • Finding Common Ground
  • Building Positive Energy and Goodwill
  • Strengthening Your Partnership
  • Examining Root Causes
  • Creating a Cause and Effect Diagram
  • The Importance of Forgiveness
  • Identifying the Benefits of Resolution
  • Generate, Don’t Evaluate
  • Creating Mutual Gain Options and Multiple Option Solutions
  • Digging Deeper into Your Options
  • Creating Criteria
  • Creating a Shortlist
  • Choosing a Solution
  • Building a Plan
  • Evaluating the Situation
  • Choosing Your Steps
  • Creating an Action Plan
  • Using Individual Process Steps
  • Stress and Anger Management Techniques
  • The Agreement Frame
  • Asking Open Questions
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans

Course Schedules

Course Name
Duration
Course Date
Location
Delivery Method
Course Fee
REGISTER

ADVANCED PUBLIC RESOLUTION TRAINING

2 DAYS

FEBRUARY 10TH-11TH

IKEJA WEEKDAY

CLASSROOM/VIRTUAL

N180,000/N170,000

ENROLL NOW

ADVANCED PUBLIC RESOLUTION TRAINING

2 DAYS

MAY 28TH-29TH

IKEJA WEEKDAY

CLASSROOM/VIRTUAL

N180,000/N170,000

ENROLL NOW

ADVANCED PUBLIC RESOLUTION TRAINING

2 DAYS

JUNE 16TH-17TH

IKEJA WEEKDAY

CLASSROOM/VIRTUAL

N180,000/N170,000

ENROLL NOW

ADVANCED PUBLIC RESOLUTION TRAINING

2 DAYS

AUGUST 16TH-17TH

N180,OOO/N170,000

IKEJA WEEKDAY

CLASSROOM/VIRTUAL

ENROLL NOW

ADVANCED PUBLIC RESOLUTION TRAINING

2 DAYS

NOVEMBER 17TH-18TH

IKEJA WEEKDAY

CLASSROOM/VIRTUAL

N180,000/170,000

ENROLL NOW

Explore something new

Training Options

Classroom Trainings

N180,000

  • Interactive,excitingly serious action oriented learning methodology
  • Classroom training by top instructors and practitioners

Live Online Virtual Training

N170,000

  • 90 days of flexible access to online classes
  • Live, online classroom training by top instructors and practitioners

Corporate Trainings

Customized to your team learning needs and organizational goals

  • Customized learning delivery model (digital material and/or instructor-led)
  • Flexible pricing options
  • Enterprise grade Learning Management System (LMS)
  • Enterprise dashboards for individuals and teams
  • 24×7 learner assistance and support

See WHAT OUR CUSTOMER SAYS

Testimonials

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PMP Certification Training.

Examination and Certification

Who should attend

Everyone dealing with day to day work environment

  • Exam Type: Closed book, Multiple choice, multiple responses, matching, hotspot, etc.
  • No Of Questions: 180 questions per paper, 175 scored
  • Exam duration: 230 Minutes
  • Result: The passing score is determined through psychometric analysis

Now it’s time to make the commitment to prepare for — and pass — the exam. Carving out time and securing the proper materials to study requires discipline and focus. As a project professional, you’ve got what it takes.

Pad Your Schedule

 

Visit the Test Center in advance so you can:

  • Know precisely how to get there.
  • Find the room immediately on test day.

Test-day tip: Arrive 30 minutes early so you have time to relax before you start the exam.

Or, you can take your Exam online.

 

Know Your Limits

 

230 Minutes – Time Allotted for Exam Completion

  • Two 10-minute breaks for computer-based tests. No scheduled breaks for the paper-based exam.
 

Prove It’s You

 

Make sure your ID is:

  • Valid
  • Government-issued

And It Includes:

  • Your photo
  • Your signature
 

Stuff You Don’t Need

 

Calculators

  • Built into computer-based tests

Scratch Paper and Pencils or Erasable Boards and Markers

  • Provided by test administrators
 

Results – Just Like That

 

Computer-Based Testing

  • You’ll find out if you passed before you leave. 
 

Why JK Michaels

You will gain practical,useful and impactful skills from our experienced faculties.

CONSULTANTS: Our consultants are Practical, Professional,Experienced, Licensed & Effective personnel with minimum experience of over 25years.
CONSULTANT RATING: 96% of our training consultants scored A+ rating from our customers in 2020

JK Michaels joins the prestigious group of organizations approved by Project management institute USA,American Academy of Project Management (USA),Scrum Study institute USA, to provide world class Effective project management training; After a rigorous audit of our curriculum design, delivery, facilitators, and content of our courses.

We are also accredited by government as a management training and consulting firm.In addition to other international institutes including :International institute of Business analysis(IIBA);(APMG)Association of Project Management Group;International institute of Six Sigma Certification;Peoplecert,Clover Health and Safety,Nebosh,Pregen Business School Atlanta,Simplilearn;International institute of Supply Chain Management (UK).
JK Michaels is in alignment with International Standard in Quality and Safety

We are committed on delivering on our customers trust.

CUSTOMER RATING: 95% of our customers rated JK Michaels program excellent and of great value compared to what they pay.
REFERRALS: 95% of our business comes from referrals.
TRUST: Our customer retention rate is 95%.
TRACK RECORD: In year 2019, 96.4% of our customers rated JK Michaels as EXCELLENT.

Excitingly different, action learning system focused on improving talents & impacting bottom-line results.

JK MICHAELS LEARNING SYSTEM™ : Practical Action Learning + fun + intellectual intensity = Uncommon Performance
JK MICHAELS CONSULTING SYSTEM™ : Excellent project +process +People + Technology = Uncommon Performance .
CONDUCIVE LEARNING ENVIRONMENT: 99% of our customers rate our facility conducive serene and secure with unmatched technology, gourmet lunch, free refreshment, and WIFI.

After undergoing our training, our customers reported a minimum of 35% boost in their productivity,70% of them get promoted to a higher level at work, 98.5 % pass professional exam at their first sitting and 100% get to network and share experience with employers and top management.

We promise to support you until you succeed.

COURTESY: You are assured of a courteous and friendly customer service that will work with you until you succeed.
RESPONSIVENESS: We guarantee that your enquiries will be responded to, in three minutes.

Extensive topical resources, white paper, articles.

 

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