supervisory and leadership

Supervisory Leadership Skills & Delegation Training gives you the skills that propel you to the next level of success.

February 13, 2020
3 days


PLOT 14,Odeniran close,Off Opebi,Oregun Link Bridge,Opebi Ikeja,Lagos   View map


Supervisory Leadership Skills & Delegation Training gives you the skills that propel you to the next level of success.

You will explore how to maintain technical expertise while demonstrating the right type of leadership. This seminar will give you the personal, interpersonal and group skills to be influential in one-on-one situations, facilitate group performance and become an effective leader.

Product Description

Effective leadership performance depends on a blend of appropriate skills, knowledge, attitudes, and behaviors coupled with relevant experience. This program supervisory leadership skills and delegation helps supervisors gain the skills they need to become more effective leaders in your organization. The truly successful leader is one who is able to come to terms with his or her strengths and weaknesses. He or she practices self‐ discipline, manages his or her own emotions, and objectively administers the job. Supervisory leaders must expertly handle disruptive behavior and difficult people from time to time. This course identifies five roles of a supervisory leader: influencing people, communicating effectively, supervising work, coaching and managing through conflicts. Participants will learn to excel in these roles and are given tools to help them back at work.


Learning Objectives

Participants will:
Learn to choose between effective and ineffective leadership styles.

Understand the relationship between their styles and  motivation and behavior of others

Understand and learn to implement the four steps to active supervision
Discover a proven process for problem solving
Learn five steps for effective decision-making

Understand the need for delegation and how to delegate effectively Discover ways to communicate more effectively and vividly
Learn a technique for coaching performance
Understand the difference between coaching and discipline

Find out how to convert conflicts into problem solving sessions Learn effective tools for dealing with difficult people
Discover ways to help groups in conflict
Develop a personal action plan

Course Outlines

Introduction and Course Overview

You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.


Managing Your Time and Your Energy

This section will discuss the Left and Right brain concepts, SMART goals, and how to organize your personal workspace.


What Makes a Good Leader?

In this section students will learn about The Situational Leadership model and The Leadership Effectiveness and Adaptability Description (LEAD).


Communication as a Leadership Tool

This section defines communication, how to use effective communication, and discusses the major elements of communication such as verbal and non-verbal queues, asking questions, and body language.


The Commitment Curve

This section will teach you how to ensure new employees understand the commitment curve and recognize that the first few months of any new job will be tough.


Employee Development Models

In this section we will discuss the Coaching and Dialogue employee development models.  “You” and “I” messages will also be discussed, along with the consequences and benefits of both changing and not changing.


Dealing with Conflict and Difficult Issues

You and the participants will discuss the difficulties involved when bringing up a concern or issue with another person.
What Successful Leaders Do

You and the participants will discuss the difficulties involved when bringing up a concern or issue with another person.



Workshop Wrap-Up

At the end of the day, students will have an opportunity to ask questions and fill out an action plan.





JK Michaels Institute

JK Michaels Institute is a forward thinking Project Management, consulting and training firm. Our solutions help clients improve performance, measurable growth in return on investment, manages change effectively and delivers excellent business result.


Telephone: +234 01 293 3181,
+234 8033596025 Direct Line;+353 1 6877091
Address:Plot 14 Odeniran Close,Off Opebi Bridge,Opebi,Ikeja,Lagos Nigeria.
33,Meadow Drive,Clonsilla,Dublin 15,Ireland.

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