Negotiation Skills Training Overview
Negotiation skills training are vital for career success. Learn to achieve results, create agreements and build relationships that last through effective negotiation.
Negotiation skills is key to winning in business,when mastered, can enhance communications and provide better results from communication. This training will teach participants the basics of negotiation, how to prepare to negotiate, ways to respond to negotiation challenges, how to create win-win solutions, and how to create sustainable agreements.
We negotiate, influence and persuade on a daily basis. As we buy and sell, manage workers, work for supervisors and deal with clients, colleagues, suppliers, family and friends.Successful negotiation requires collaboration with others and an ability to shift perspective and gain insight into their motivations in order to form a win/win agreement.Navigating the negotiation minefield requires advanced communication skills; defined procedures; manipulation survival strategies; precise planning; effective listening skills; and much more
In order to be effective at any business endeavor learning how to negotiate properly is not simply a “nice skill to have,” it has become an essential requirement in career advancement. This workshop will teach you what you need to know in order to become accomplished at finding that perfect “middle-ground” in any deal.
How You Will Benefit from Negotiation Skills Training :
- Understand the basic principles of negotiation
- Prepare for negotiation
- Respond to challenges
- Create win-win situations
- Develop sustainable agreements
Module One: Getting Started
Module Two: Understanding Negotiation
The Three Phases
Skills for Successful Negotiating
Module Three: Getting Prepared
Establishing Your WATNA and BATNA
Identifying Your WAP
Identifying Your ZOPA
Module Four: Laying the Groundwork
Setting the Time and Place
Establishing Common Ground
Creating a Negotiation Framework
The Negotiation Process
Module Five: Phase One – Exchanging Information
Getting off on the Right Foot
What to Share
What to Keep to Yourself
Module Six: Phase Two – Bargaining
What to Expect
Techniques to Try
How to Break an Impasse
Module Seven: About Mutual Gain
Three Ways to See Your Options
About Mutual Gain
What Do I Want?
What Do They Want?
What Do We Want?
Module Eight: Phase Three – Closing
Building an Agreement
Setting the Terms of the Agreement
Module Nine: Dealing with Difficult Issues
Being Prepared for Environmental Tactics
Dealing with Personal Attacks
Controlling Your Emotions
Deciding When It’s Time to Walk Away
Module Ten: Negotiating Outside the Boardroom
Adapting the Process for Smaller Negotiations
Negotiating via Telephone
Negotiating via Email
Module Eleven: Negotiating on Behalf of Someone Else
Choosing the Negotiating Team
Covering All the Bases
Dealing with Tough Questions
Module Twelve: Wrapping Up
Words from the Wise
Completion of Action Plans and Evaluations
Because negotiation skills are required at all levels of an organization and in a variety of other circumstances, this program will benefit any professional who leads and manages projects, processes, and teams, or who deals with internal and external stakeholders.The Business Negotiation Skills course is the optimal choice for professionals who want to learn the skills to achieve a successful negotiation outcome.
The program was mind blowing, I have already recommended the program to two individuals and I am willing to do more myself.
Nwachukwu EmmanuelGlobacom Ltd, O & M Officer
Body of knowledge that gives a full grasp of project processes. A very important program for any individual that desires a change in career and new challenges.
Henry OkoyeAccess Bank, Banker
JK MICHAELS HAS GOT FANTASTIC PROGRAMS WITH GREAT CONTENT DELIVERED WITH EXCELLENCE.
MOWAIYE BAMIDELENIGERIA BREWERY
THE PROGRAM WAS VERY EDUCATIVE, INFORMATIVE AND WELL EQUIPPED WITH A VERY CONDUCIVE ENVIRONMENT AND VERSATILE FACILITATORS.