MASTER QUALITY MANAGER

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Master Quality Manager training (MQM) program will provide you with a thorough grounding in the theory and application of the various concepts that form the basis of Total Quality Management (TQM).

START:
March 12, 2018
DURATION:
3 DAYS
ID:
JKM/MQM/285
CREDIT:
24 PDUs
PRICE
480,000.00

Address

PLOT 21,Peace Avenue,Oshorun Heritage estate,off Channels TV Avenue,OPIC,Isheri-North,Ikeja, Lagos.   View map

Master Quality Manager training (MQM) program will provide you with a thorough grounding in the theory and application of the various concepts that form the basis of Total Quality Management (TQM).

Quality Management has gained increasing importance in the development and delivery of goods and services and there is a growing need to effectively encapsulate the concept of quality into the daily operations of an organisation. If you are a recent graduate or an experienced professional, the Master of Quality Management will help you develop the specialised skills to incorporate the principles of QM in operational and strategic management roles.

Course Overview

The Master of Quality Management (MQM) program will provide you with a thorough grounding in the theory and application of the various quality management concepts that form the basis of QM to help you design, implement and manage quality systems within your organisation.

The focus is primarily on understanding Total Quality Management (TQM), quality frameworks and methodologies, quality standards, and quality awards, all aligned to the European Foundation of Quality Management (EFQM). It instils the tools and techniques for quality improvement, provides approaches to quality assurance and demonstrates how marketing, technology, people and information can be utilised to satisfy customers and meet quality requirements.

A key component of the MQM program is the practical development of key skills in a real-world environment. This includes interaction with industry through guest lectures, site visits and a business-focussed management project that will help you to critically analyse challenging scenarios relevant to your area of professional practice.

Course Outlines

Course Outlines

Quality in Management

Managing People in Organisations

Supply Chain and Operations Management

Accounting for Managers

Implementing Quality Systems

Business Excellence and Quality Management Systems

Marketing Management

Management Project

Process and Change Management

Management of Service Quality

Process and Change Management

Advanced Quality Tools

Who Should Attend?

Who Should Attend?

There is strong demand for business professionals with technical expertise in TQM processes and standards. MQM graduates can look forward to rewarding careers in industries such as healthcare, manufacturing, construction/engineering, education, information technology and government services. Students and graduates of the MQM typically work in roles such as:

  • Quality Assurance Managers
  • Service Quality Managers
  • Quality Engineers
  • Safety Specialists
  • Health and Safety Advisors
  • Process/System Analysts
  • Internal/External Auditors
  • Quality System Champions
  • Management Consultants
  • Compliance Officers.

Course Dates

Course Enquiry and Bookings

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