understanding of the content and requirements of the international s t a n d a r d I S O / I E C 9 0 0 1 :
ISO/IEC 9001 standard for Quality Management Systems, and more specifically:
ISO/IEC 9001:2008: the standard which defines the requirements for a Quality Management System.
ISO/IEC 9000:2008: which deals with the fundamentals of quality management systems.
Holders of Peoplecert’s ISO/IEC 9001 Q u a l i t y M a n a g e m e n t S y s t e m s
Foundation Certification will be able to demonstrate their knowledge, ability, competence and understanding in:
- Definitions and principles of quality management in accordance with ISO/IEC 9001.
Objectives and requirements in each section of the specification
Scope, aims and use of the ISO/IEC 9001 Specification and Code of Practice.
Processes and objectives of ISO/IEC 9001 and Quality management (QM).
Fundamental requirements for a quality management system (QMS).
Eligibility and scoping statement requirements.
Requirements of the quality management system and the Plan, Do, Check, Act cycle.
How assessments, reviews and internal audits of quality Management –
QMS-1.1 Process Approach, Scope, Terms and Definitions
QMS-1.1.1 Process Approach
QMS-1.1.2 Scope of ISO/IEC 9001
QMS-1.1.3 Application of the ISO 9001 Standard
QMS-1.1.4 ISO 9000:2008 – Fundamentals and Vocabulary
QMS-1.2 Quality Management System
QMS-1.2.1 General Requirements
QMS-1.2.2 General Documentation Requirements
QMS-1.2.3 Quality Manual
QMS-1.2.4 Control of Documents
QMS-1.2.5 Control of Records
QMS-1.3 Management Responsibility
QMS-1.3.1 Management Commitment
QMS-1.3.2 Customer Focus
QMS-1.3.3 Quality Policy
QMS-1.3.4 Quality Objectives
QMS-1.3.5 Quality Management System Planning
QMS-1.3.6 Responsibility and authority
QMS-1.3.7 Management Representative
QMS-1.3.8 Internal Communication
QMS-1.3.9 Management Review
QMS-1.4 Resource Management
QMS-1.4.1 Provision of resources
QMS-1.4.2 Human Resources
QMS-1.4.4 Work Environment
QMS-1.5 Product Realization
QMS-1.5.1 Planning of product realization
QMS-1.5.2 Customer-related processes
QMS-1.5.3 Design and development
QMS-1.5.5 Production and service provision
QMS-1.5.6 Control of monitoring and measuring equipment