ITIL Service Capability Operational Support and Analysis Course Overview ITIL Service Capability Operational Support and Analysis: In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the operational support and analysis of services and service delivery. You will cover the operational-level process activities and supporting [...]

Master certificate in process engineering equips delegates with the knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project.

ITIL Lifecycle Service Transition: In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service transition phase of the service lifecycle. You’ll focus on service transition purpose, principles, processes, activities, functions, technology, and implementation considerations.

ITIL Service Capability Planning, Protection and Optimization: In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the planning, protection, and optimization (PPO) of services and service delivery. You will focus on the operational-level process activities and supporting methods and learn to execute these processes in a practical, hands-on learning environment.

Advance document control course equip professionals to perform advanced Document Control tasks in their daily environment

LEAN KANBAN TRAINING COURSE OVERVIEW LEAN KANBAN TRAINING COURSE: Business systems (manual or digital) do not always turn out the way we plan. Why? Systems, by their nature, are chaotic. The more elements (steps, departments, stakeholders, etc) you inject into a business system, the more chaotic. Research has shown that organizations that concentrate on efficient [...]